The role
The principal purpose of this role is to get sales leads (name, email, phone) for our sales team to convert into customers; we do this on the doorstep, at train stations and other private sites, and events. You will positively promote our company, increasing awareness of Lightning Fibre in our target areas, using a range of techniques, to deliver the leads required for sales team to generate our revenue targets.
Our friendly, professional in-house community engagers have excellent interpersonal skills, a strong background in sales, tenacity and the ability to provide good quality information on a range of services.
Ultimately, a high-quality community engager is someone who can relate to and connect with people face-to-face and promote the company’s services without coming across as aggressive or pushy.
Benefits we can offer you include
· 22 days’ annual leave plus bank holidays, increases by 1 day/year up to 27 days
· A day off for your birthday in addition to annual leave
· Employee referral scheme – refer a friend for a job and receive a reward if they are successful
· Free parking
· Cycle to work scheme
· Employee discount on Lightning Fibre broadband
· Healthcare cash plan including reimbursement towards dental, optical and physiotherapy etc
· Company maternity, paternity, adoption and shared parental pay
· Life assurance policy.
Requirements
· Sales experience
· Excellent interpersonal skills
· Ability to work outdoors, to walk and stand for long periods
· Ability to sometimes work after-hours and at weekends
· Ability to travel within an approx 40-mile radius
· Full driving licence.
Key tasks and Responsibilities
· Good product knowledge
· Travelling to specific canvassing locations (within an approx 40-mile radius)
· Approaching and talking to people about the company: in shopping centres, on the street, and at their homes
· Attending events, often at weekends
· Letter/leaflet dropping (door to door)
· Answering questions about the company and service
· Obtaining personal contact information
· Careful and accurate recording of personal details while adhering to data protection regulations
· Maintaining a professional appearance and behaviour
· Meeting targets
· Producing accurate time sheets.
Occasional duties
· Community Action, eg litter picking and beach cleans
· Cleaning street cabinets and removing graffiti.
Experience and personal attributes
· Great communication skills
· Ability to influence and sell
· Positive attitude
· Tenacity
· Experience within a customer facing role /working with the public.
Who we are
Lightning Fibre was established in 2018 and is the leading local alternative network provider of symmetric full fibre broadband in East Sussex. We build and operate our own network from our headquarters in Polegate.
Our broadband network can supply our standard installed customers with anything up to 10 Gigabits in both download and uploads.
We are a community orientated network operator, whose aim is to significantly upgrade our region’s broadband infrastructure. By providing local jobs and keeping local £’s in the areas we serve, we act as a vital enabler to grow our digital local economy.