Lightning Fibre hits 3000 Trustpilot Reviews

With 95% of reviews 4 or 5 stars, Lightning Fibre has a verified customer score of 4.8 ('Excellent') on Trustpilot. This is in stark contrast to mainstream Internet Service Providers including TalkTalk (3.0 stars), EE (1.7 stars) and Sky (1.3 stars) [as at Sept 2024, source: Trustpilot].

Rob Reaks, chief commercial officer, commented, "The positive feedback from our customers gives more people the confidence to switch to full fibre, and specifically Lightning Fibre's full fibre. The ISPA awarded us 'Best consumer ISP' in 2023, and we were finalists for Best Broadband Provider at the Connected Britain Awards in September 2024."

Most people have heard of Trustpilot. As a consumer, it might even be your first or second port of call when deciding whether to put your trust in a previously unknown company and place your first order. The feedback from our customers gives you an idea - in advance - of the experience you can expect and the service you'll receive. It also shows you what we do when things don't go quite as they should; you can trust us to move swiftly to put things right.

With a range of great broadband deals to suit all usage types and budgets, Lightningg Fibre's 'lightning fast' full fibre network is hyper fast and hyper reliable. It's 100% full fibre optics right into the modem inside your property. This 'fibre to the premesis' [FTTP] broadband is upgrading Britain for the Digital Age.